Frequently Asked Questions

Click "Register" on the login page, enter your first name, last name, and email address, accept the Terms of Use, and submit. You'll receive an email to verify your address and set your password.

After registering, check your inbox for a verification email. Click the link to confirm your email and set your initial password.

The password must be 6-15 characters with mixed case, a number, and a special character.

Click "Forgot Password" on the login page, enter your email address, and submit. You'll receive an email with a secure link to reset your password.

Passwords must be 6-15 characters long and include:

• At least one uppercase letter
• At least one lowercase letter
• At least one number
• At least one special character

The Dashboard is your personal hub after logging in. It shows:

• Your profile summary and quick stats
• Total competitions, wins, and podiums
• Upcoming bookmarked competitions
• Activity feed with recent interactions
• Friends list
• Membership status

Go to Settings from your Dashboard. You can update:

• Profile picture
• Name
• Gender
• Date of birth
• Affiliate gym

Note: Your email cannot be changed directly - contact support for email changes.

Quick stats display your competition performance at a glance:

• Total Competitions: All competitions you've participated in
• Live: Ongoing competitions
• Wins: 1st place finishes
• Podiums: Top 3 finishes

The Activity Feed shows recent interactions including:

• Friend requests
• Likes on your PRs
• Bookmark notifications from friends

Use the Competitions Directory to browse upcoming and past competitions. You can filter by:

• Date range
• Country
• Location type (Regional, Sanctioned, Games)

On any competition card, click the bookmark icon. You can mark yourself as:

• Interested: Considering attending
• Competing: Plan to compete
• Spectating: Plan to watch

Bookmarked competitions appear on your Dashboard.

Interested means you're considering attending.

Competing means you plan to compete.

Spectating means you plan to watch.

Your friends can see these selections to coordinate attending events together.

Click on any competition to view its leaderboard. Use the division and gender selectors to filter results. You can also search for specific competitors within the leaderboard.

Yes! Logged-in users can post comments on competitions. Comments support:

• Threaded replies
• Emoji reactions
• Image and video attachments

On the competition page, use the media upload feature to add photos or videos.

Supported formats include common image types and video files (MP4, WebM, AVI, MOV).

Linking (free feature) adds competition results to your profile. Multiple users can link the same result.

Claiming (premium feature) gives you exclusive ownership of a result and auto-imports future results from connected sources.

To link a result:

1. Go to Search
2. Find your competition result by name
3. Click on it to preview the details
4. Click "Link" to add it to your profile

Claiming requires a Premium membership:

1. Connect to the competition source via the Connections page
2. Once connected, search for your result
3. Click "Claim" for exclusive ownership

Claimed results become exclusively yours:

• No other user can link or claim them
• Future results from that connected source are automatically imported to your profile

You can link results from competitions that have been imported into KettleBoards. Search for your name to see available results.

If your competition isn't listed, it may not yet be in our system.

PRs are your best performances on specific workouts. You can submit PRs for various movements and workouts, and the community votes to verify them.

To submit a PR:

1. Go to PR Submit
2. Select the workout classification and specific movement
3. Enter your score and date achieved
4. Optionally upload video proof

Different workouts have different score formats (weight, reps, time).

PRs are organized by classifications such as:

• Strength
• Gymnastics
• Metabolic Conditioning

Each classification contains specific workouts you can submit scores for.

Official PRs: Have video proof verified through YouTube. These are ranked on the leaderboards.

Unofficial PRs: Have no video evidence. Not included in rankings.

An official PR is a peer reviewed PR that is eligible to be included in PR records, rankings and statistics. When a PR is initially added, it is an unofficial PR. After you save your PR, you then have the opportunity to add a video to the PR to enable peer review. Once a video is added, other KettleBoard members can vote on your PR classifying it as legit or not. After your PR receives at least 3 votes and it holds a positive voting score, it is an official PR.

Other users vote on your PRs that have video proof:

• "Legit" (thumbs up): Confirms the PR is valid
• "Sorry" (thumbs down): Questions the validity (requires an explanation)

Votes affect your PR's status and ranking.

Voting Power (0-5 scale) determines how much influence your votes have.

It's based on how many official PRs you have - more official PRs means stronger voting power.

Details

When you first create your account, your voting power is 0.5. Meaning that every vote you cast will increment that PRs score by +0.5 or -0.5. To increase your voting power you need to post your own PRs and get votes to make them official. Every official PR that you have will increase your voting power 0.5 up to a max of 5.0. 

The value of your vote on a specific PR is saved at the voting power you have at that time. The vote will not be recalculated if your voting power changes later.

You can edit a PR if it has fewer than 3 votes.

You can delete any of your PRs at any time from the My PRs page.

After submitting a PR, you can:

• Upload a video directly (which gets uploaded to YouTube)
• Paste an existing YouTube link

Videos are required for a PR to become Official.

• Official: Has verified video proof
• Unofficial: No video proof yet
• Under Review: Being evaluated by the community
• Disputed: Has received significant negative votes

Rankings are based on score values for Official PRs only. Rankings are separated by gender (Men's/Women's divisions).

You can:

• View athlete profiles
• Like their content
• Leave comments on competitions
• Send friend requests

You can view public profiles of other athletes.

Premium members can view all profiles. Some users may have their profiles set to private.

Comments appear on competition pages. You can:

• Reply to existing comments (threaded replies)
• Add emoji reactions
• Attach images or videos

Yes, use the report feature on any comment to flag it for review. You'll be asked to provide a reason for the report.

You can send friend requests to other athletes. Friends can:

• See your activity
• See your bookmarked competitions
• Receive notifications about your achievements

You can control:

• Public Profile: Whether free members can view your profile
• Show on Leaderboards: Display your name or "Anonymous" on PR rankings
• Show Competition History: Let others see your linked/claimed results
• Show PR History: Let others see your personal records

Yes, Premium members can view any profile regardless of privacy settings.

Only the "Public Profile" setting affects free member access.

You can toggle:

• General email notifications (platform updates)
• Friend request notifications (when someone adds you)
• Marketing emails (promotional content, opt-in only)

Go to Settings and scroll to the Email Preferences section. Toggle each notification type on or off as desired.

Free members get:

• Competition Dashboard
• Basic Statistics
• Link Results to Account
• Competition Directory
• PR Submission and Voting

Premium members get everything in Free, plus:

• Advanced Statistics and Analytics
• Result Claiming (exclusive ownership)
• Source Connections (auto-import results)
• Competition History Export
• View all athlete profiles
• Priority support

Click "Upgrade" on your Dashboard or visit the Pricing page. Select Premium and complete the payment process.

Go to Settings and click "Manage Membership" to:

• View your subscription status
• Update payment methods
• View payment history
• Cancel subscription

Yes, you can cancel anytime from the membership management page.

You'll retain Premium access until the end of your billing period.

In the membership management section, click "Payment History" to see all past payments and download receipts.

Email changes require contacting support. Your email is tied to your account security and cannot be changed through self-service.

To change your password:

1. Go to Settings
2. Scroll to the Account Settings section
3. Enter your current password
4. Enter your new password (twice for confirmation)
5. Save

Yes, in Settings under "Danger Zone," you can deactivate your account.

This hides your profile and prevents activity, but doesn't delete your data.

Simply log in again or click "Reactivate" in Settings. Your account will be restored to full functionality.

Use the "Contact Support" link in Settings or visit the FAQ page for help resources.

Free users see basic stats: competitions, wins, podiums.

Premium users access advanced analytics including:

• Performance trends
• Percentile rankings
• Year-over-year comparisons
• Detailed breakdowns by competition type

Statistics are categorized by:

• Independent competitions: Local and regional events
• Games Open: CrossFit Open
• Games Post-Open: Quarterfinals, Semifinals, Games

Percentile shows where you rank compared to all competitors in your division.

For example, 90th percentile means you scored better than 90% of competitors.

The Search page has two tabs:

• Competition Results: Find competitor results to link/claim by athlete name
• Athletes: Find registered KettleBoards users by name

Competition results must be imported into KettleBoards to appear in search.

If your competition isn't listed, it may not yet be in our system. Results are added regularly from major competition sources.

Use the Competition Directory to find competitions by:

• Name
• Date
• Country
• Type

Use the Search page specifically for finding athlete results.